We collect the following types of information:

We collect information:

  • Directly from you when you provide it to us, including personal information;
  • When you access or use our services or devices;
  • Automatically as you navigate through the Site (See Website Use Information in part B below); and
  • From cookies, third parties or publicly available sources (e.g. from social media services, forums, commercially available services, etc.).
  •  Personal Information: We collect PII, Customer Data and Social Media Content (each defined below and collectively, “Personal Information“).
    1. Personally Identifiable Information (”PII“): “PII” means any information that, by itself or in conjunction with other information, may be used to specifically identify or contact you or others you voluntarily refer to us, such as: (a) contact and identification information, including name, physical address, telephone number, e-mail address, date and place of birth, and driver’s license number; (b) credit and financial information such as billing and credit history or payment history, and employment and income information; (3) customer relationship information, such as customer service requests that can be used to identify you or contains your personal information. (4) other information that may have additional restrictions regarding access, such location information, medical or legal information as provided by you, your representatives or other third parties and/or sites, as related to your employment or interest in employment or other such activities where this information would be required.
    2. Social Media Content: If you access or log-in to our Site through a social media service or another website, app, service or log-in (“Other Service“), the information we collect may also include your user ID and/or user name associated with that Other Service, any information or content you have permitted the Other Service to share with us, such as your profile picture, email address or friends lists, and any information you have made public in connection with that Other Service (collectively, “Social Media Content“). Review the settings and policies in regards to the sharing of information on the social media platforms pertaining to you for your safety.
  • Non-Identifying Information: We collect Website Use Information (defined below and collectively, ”Non-Identifying Information“).
    1. Website Use Information: “Website Use Information” means the information our servers automatically record when you visit or use our Site, such as your IP address, the type of browser you are using and its settings, the third party website you visited immediately prior to accessing our Site, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our Site, the specific Site pages you visit, type of product selected, site brand, order and product identifications, and the duration of your visits. Like many websites, we use, and allow certain trusted Third Party Providers to use “cookies” and other tracking technologies (such as web beacons, pixel tabs, etc.) (collectively “Automatic Data Collection Tools“) to obtain certain types of information when your web browser accesses our Site or, to transfer pieces of information to the hard drive of a user’s device, or to enable our systems to recognize your browser, and to provide convenience and other features to you such as recognizing you as a returning or frequent user of our Site. We allow our trusted Third Party Providers to utilize Automatic Data Collection Tools for analytic or marketing purposes. Some of the Automatic Data Collection Tools we use are associated with your account with us (including Personal Information), and others are not. We may use “session cookies” (cookies that last until you close your browser) or “persistent cookies” (cookies that last until you or your browser delete them).

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Our Site may contain links to other websites operated by third parties. This Policy does not apply to your use of third party websites. Deer Valley Plumbing is not responsible for the information practices or the content on such linked sites, and your use of those third party sites is not governed by this Policy. We have no liability or responsibility for those sites or their policies/practices. We recommend that you carefully read the policies, including terms and conditions of use, of each site you visit.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Third Party Providers: We may share your Personal Information and Non-Identifying Information with third parties, contractors, consultants and other parties who require the information to assist us to establish, maintain and manage our business relationship with you (“Third Party Providers“), such as marketing our products and services or contacting you regarding our products and services. We may offer co-branded services or features, such as promotions, contests, sweepstakes or other programs with a Third Party Provider (“Co-Branded Services“). By virtue of these relationships, we may share the information you submit to us in connection with the Co-Branded Service with a Third Party Provider. We may share your Customer Data with Third Party Providers engaged by Deer Valley Plumbing to perform services for or on behalf of Deer Valley Plumbing or to market Deer Valley Plumbing products and services. In addition, Third Party Providers may collect your Personal Information directly from you on our behalf.

Third Parties. For example, social networking sites, alternative methods of communication (chat box) and advertising companies. If you don’t want us to gather information about you from social media sites, review your privacy settings from the social media sites that you use. Deer Valley Plumbing Uses Google Analytics click the link HERE to learn about how they use your information.

Transfer of Assets: As we continue to develop our business, we may sell or purchase assets. If another entity acquires any of our assets, the Personal Information and Non-Identifying Information we have about you or any person may be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties to the extent permitted by applicable law. If these circumstances arise, we will continue to ensure the confidentiality and security of Personal Information and provide affected users notice before Personal Information is transferred or becomes subject to another entity’s privacy policy.

Legal Necessity: We may disclose any Personal Information or Non-Personally Identifiable Information about you or any person if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (1) fulfill a government request; (2) conform with the requirements of the law or legal process; (3) protect or defend our legal rights or property, or our Site; or (4) in an emergency to protect the health and safety of our Site’s users or the general public.

How long we retain your data

Data Retention: Deer Valley Plumbing will retain, use, and store your Personal Information as necessary to comply with its business requirements and objectives, legal obligations, to mitigate and resolve disputes, and enforce our agreements. We do not undertake any obligation to retain your data for any particular length of time and anticipate retaining your Personal Information for an undetermined amount of time.

Data Security: Deer Valley Plumbing processes information on our servers located inside and outside the United States; therefore, your Personal Information may be processed on a server located outside of the country where you live. Deer Valley Plumbing has implemented physical, administrative, and technical safeguards and security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the Personal Information under our control. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure; therefore, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and you do so at your own risk. We are not responsible for the theft, destruction, or inadvertent disclosure of your Personal Information. In the unfortunate event that your information is compromised, we will notify you in the most expedient time reasonable under the circumstances. We may delay notification as necessary while we take measures to determine the scope of the breach and restore reasonable integrity to our systems as well as for the legitimate needs of law enforcement. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.

What rights you have over your data

What Choices Do You Have About Our Use Of Your Information?

Our goal is to provide you with simple and meaningful choices about how your information is used. If you are a customer, you have some choices in sharing Personal Information with Deer Valley Plumbing by your selections of our product and services.

  1. Accessing and Updating Your PII: It is important that the PII Deer Valley Plumbing holds about you is accurate and current. As such, it is imperative that you keep us informed of changes to your PII. If you want to know what PII Deer Valley Plumbing holds about you or wish to change PII that is inaccurate or out of date, please contact us at (602) 832-8418. It is not only your right to update your information, it is your right to delete certain information that a company has collected from you. It may not always be possible to completely remove or modify information in our databases, although we will make reasonable efforts to do so upon your request.

When making an access request, we may require specific information from you to confirm your identity and right to access, as well as to search for, and provide you with, the Personal Information that we hold about you. We may charge you a fee to access your Personal Information in instances that require a disproportionate effort but we will advise you of any fee in advance. We may decline to process requests that are frivolous or unreasonably repetitive, risk the privacy of others, or are extremely impractical. If you need help in preparing your request, please contact our office.

  1. Commercial Electronic Communications from Deer Valley Plumbing. You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails we send. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
  2. Authorizing Sharing of Customer Data: By browsing this website you are automatically sharing customer data with third party analytic providers that will automatically track and retain certain types of information about you.
  3. “Do Not Track” Technology: Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference based advertising purposes (“DNT Notice“). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Providing DNT Notice is often touted as a means to ensure that cookies, web beacons and similar technology are not used for preference-based advertising purposes – that is, to restrict the collection of information about your online activities for advertising purposes. Unfortunately, given how interest-based advertising works, DNT Notices may not effectively accomplish this goal. For this and a variety of other reasons, with respect to our Site, we do not take any particular action based on browser based DNT Notices.
  4. Use of Cookies: If you are concerned about the storage and use of cookies and other tracking technologies, you may be able to direct your browser to notify you and seek approval whenever a cookie is being sent to your web browser or hard drive. You may also delete a cookie manually from your hard drive through your browser or other programs. If you are using a mobile or wireless device to view this Site, your mobile or wireless carrier may use cookies or unique identifier headers to transmit certain information about you to third parties. Please properly check and configure your browser settings or contact your mobile or wireless carrier to change or opt out of such settings if possible. Please note, however, that some parts of our Site may not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

If you do not wish to participate in interest-based advertising via third party advertising networks as described below, or to opt out of the use of certain tracking technologies such as Google Analytics, please visit:

and follow the simple opt-out process. A couple of important notes about this opt-out tool if included: (1) it includes all the advertising networks that we may work with, but also many that we do not work with; and (2) it may rely on cookies to ensure that a given advertising network does not collect information about you (“Opt-out Cookies“). Therefore, if you use or buy new computer equipment, change web browsers or delete these Opt-out Cookies, you may need to perform the opt-out task again.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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Our Customers Say It Best!
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JC fixed everything beautifully and gave us a bit of advice on some other items.
- Ruth S.
(Phoenix, AZ)
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Jerry installed 14 automatic flush valves for us on toilets around our school and 3 drinking fountains that have bottle fillers. Great Job Guys!!!!
- Andy A.
(Phoenix, AZ)
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Daniel did a perfect job on our outdoor gas line to the fire pit. We appreciated his expertise, attention to detail and professionalism!
- Gregory H.
(Tempe, AZ)
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Eric was friendly, professional and performed a thorough job in making sure every thing was up to code
- Dawn W.
(Scottsdale, AZ)
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Arrived quickly diagnosed the problem and serviced the system. Also tested the water and made sure everything was working properly. Totally professional.
- Noah S.
(Tempe, AZ)
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When they came in at 1/2 the price of other estimates, I was amazed - and happy.
- Joni K.
(Scottsdale, AZ)
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Daniel swapped out our water filters for our in-line water purifier... He worked quickly and did a terrific job!
- Steve D.
(Phoenix, AZ)
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They quoted me a price that was half of what the other companies had estimated and they said they could have the water heater installed the next day!
- Tony S.
(Phoenix, AZ)
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Yesterday we discovered our bathroom sink was leaking, and about 24 hours later David from Deer Valley Plumbing was finishing up repairing it.
- Dylan M.
(Scottsdale, AZ)
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...Two hours later, David their technician shows up and does his thing. The price was reasonable for the job he did. No more leaky pipes! Thank you for your help!
- Jerry C.
(Tempe, AZ)
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Deer Valley Plumbing, and the associates who showed up, were on time, courteous and professional
- Cameron M.
(Tempe, AZ)
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They replaced all my cast iron pipes in my older home! Water was coming up through the kitchen floor, and they diagnosed and fixed it!
- Di G.
(Phoenix, AZ)
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We were so pleased with how fast Deer Valley Plumbing was able to get out and replace our old hot water heater.
- Lynda M.
(Phoenix, AZ)
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Bottom line - Deer Vally Plumbing will now be our go to and Jared is the best!
- Kimberley V.
(Scottsdale, AZ)
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Remington spent time helping us evaluate the extent of the problem, and answered about a million of our questions.
- Remington spent time helping us evaluate the extent of the problem, and answered about a million of our questions.
(Tempe, AZ)
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Completed work and double checked all lines to make sure there was no leaks. Good work!
- Richard V.
(Phoenix, AZ)
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Only took him about an hour, the whole time he was friendly and courteous. They are a great company with a great crew!
- Pickle U.
(Phoenix, AZ)
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Our garbage disposal installation was professional and well done. The technician was very pleasant and helpful
- Richard L.
(Scottsdale, AZ)
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Jared explained which type of tankless they do and do not recommend and install and why, and then did a great job of getting it put in
- Tonya S.
(Tempe, AZ)
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No upsale. No trying to sell me on a shower remodel or plumbing redesign, just the work I asked for. Thank you guys!
- Rameal N.
(Tempe, AZ)
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Service technician Remington noticed a slight bulge at rim of boot on base of tank which indicates water leakage. Quite a good catch!
- Vicki A
(Scottsdale, AZ)
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Luis responded very quickly, assessed the job, got material and completed the job asap!
- Jay T.
(Tempe, AZ)
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Remington and Luis were top quality service providers. They were both very knowledgeable and personable.
- Codi M.
(Phoenix, AZ)
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Craig was very knowledgeable, friendly, and able to fix my clogged kitchen sink that my 25ft snake couldn’t reach.
- Amanda W.
(Phoenix, AZ)
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He went above and beyond our expectations to do his job—despite some quirks of the existing plumbing in our older home
- M. R.
(Phoenix, AZ)
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Excellent communication before arrival and when here, did an extremely thorough job.
- Chase H.
(Tempe, AZ)
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You get my recommendation 150%
- Sandy And Jim B.
(Scottsdale, AZ)
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I will continue to call Deer Valley
- Denny R.
(Scottsdale, AZ)
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This company was great!
- Gina K.
(Tempe, AZ)